Close
Close is a CRM and sales-engagement platform built to help sales teams manage leads, communication, follow-ups and pipeline workflows in one system.
Overview
Overview
Close is a CRM and sales-engagement platform built to help sales teams manage leads, communication, follow-ups and pipeline workflows in one system.
What it does
Tracking leads through a pipeline, keeping communication history attached to each record, and organising follow-up so conversations are not dropped.
Who it may suit
Sales teams that spend their day contacting leads and want calls, messages and pipeline records to live in one place.
Key capabilities
- CRM and communication in one workspace
- Pipeline and follow-up management
- Built around day-to-day sales activity
Limitations
- Feature availability depends on the selected plan
- Best value for teams whose work is communication-heavy
- Requires consistent data entry to stay useful
It will not generate demand, and it cannot compensate for an unclear sales process or an unsuitable target market.
Privacy and data considerations
A CRM holds personal data about prospects and customers. Confirm who in your organisation can access records, how long you retain them, and the platform's current documentation on data location and export.
Pricing
Plans and pricing change over time and can vary by plan tier and region, so HOS does not republish figures here. Use the link on this page to check current pricing and availability on the provider's own site.
Best for
Small and mid-sized sales teams that want communication and pipeline management inside the same CRM.
Sales teams that spend their day contacting leads and want calls, messages and pipeline records to live in one place.
Helps with: Tracking leads through a pipeline, keeping communication history attached to each record, and organising follow-up so conversations are not dropped.
Not ideal for
It will not generate demand, and it cannot compensate for an unclear sales process or an unsuitable target market.
Pros
- CRM and communication in one workspace
- Pipeline and follow-up management
- Built around day-to-day sales activity
Cons
- Feature availability depends on the selected plan
- Best value for teams whose work is communication-heavy
- Requires consistent data entry to stay useful
Pricing
Pricing and plan availability change over time. Check current pricing and availability on the provider's site.
Evidence & trust
Rated A under the HOS editorial standard. Ratings reflect independence, transparency, and track record - never popularity. Read our research standards.
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